Real Local Customer Reviews
All reviews are from customers who have purchased a product or service from Instant Verticals.
I have my luminettes for 11yrs. and was afraid to have them cleaned. OMG!!! they look brand new Michael took down & reinstalled it is wonderful to see someone have pride in his work. It would cost me today double the amount for what I paid 11yrs. ago. The cleaning price was well worth it.
May 1st, 2013
Outstanding service, knowledgeable and professional staff, great warranty
In October of 1995, I called Instant Verticals for an estimate for Hunter Douglas Plantation Shutters for my atrium kitchen John arrived, extremely knowledgeable and personable. I agreed to his recommendations about the size and set up for my windows. He did advise me at this time that Hunter Douglas provides a life time warranty. I was so pleased with the shutters that in July of 2003 John returned and I ordered additional shutters for my master bedroom.
Over the years, some of the slats broke away from the bar. I called Instant Verticals hoping they could be fixed, at a minimal cost, forgetting about the life time warranty. I was pleasantly surprised to see John. He took the broken plantation shutter, replacing it with a privacy shade, and said that he should be back in a couple of weeks. I asked the cost, he responded, "It's under warranty." This occurred a few times over the years. The most recent call, John returned and asked if I could be patient while he looked into this. Of course I agreed. John, along with his manager reviewed my account history. The decision was made by Instant Verticals and Hunter Douglas, that brand new plantation shutters will be provided. Again, at no cost. I have never heard of any company having such a policy to stand by their product the way Hunter Douglas has done. It has been over 12 years. Instant Verticals is an outstanding company with competent professionals. John is wonderful! The office staff, especially Adele,is always available to schedule, reschedule and answer questions.
I would not hesitate to recommend Instant Verticals to anyone and will continue to use this company to provide me with excellent window treatments. Thank you John and Instant Verticals!
East Islip, NY
April 29th, 2013
I had blinds installed many years ago, still looks great.
April 24th, 2013
Remote control shades
My son, John Jr. and his wonderful wife Robin introduced my wife and I to your company. About 4 weeks ago we visited your showroom where we met a very nice lady named Christene who walked us through everything you have to offer. We selected honeycomb shades with the remote control option. Your installer just left and I am writing to inform you that he did a wonderful job as he installed the shades and when he completed that task he spent time explaining everything we need to know about the shades and the remote. When he left we agreed he did a great job and there were no questions left unanswered.
Thank you again.
Jack and Susan
March 1st, 2013
customer for lie
My husband and i needed to get new window treatments. For our den we called instant verticals .Joe the sales man had so many selections.Joe was very good at what he does he help me pick out Hunter douglas shades .when it was time for the install steve was on time. He was clean neat and took the time to make sure we knew how to use our new shades.I look foward to using instant vertical for my other rooms.
Huntington Station, NY
February 28th, 2013
Every phase of the service was outstanding
The technician, Mike was courteous, efficient, friendly and knowledgeable. The end result of the cleaning of our blinds exceeded our expectations.
Garden City South, NY
February 26th, 2013
Best service and quality
We had just finished replacing all our shades using instant vericals 6 months before hurricane Sandy. We had 3 feet of water in our house. We called them a week after the storm and they came immediately to assess the damage and deceided that our blinds were could be cleaned and restored to there origanial condition. They came back looking like new. The service was great!
We are greatful that they were very honest they could have said they need replacement espically the solar shades in the den that covered our sliding glass door. All were restored beautifully. I want to thank Mike Moran personally for restoring my faith in small local businesses.
February 21st, 2013
I went to the store today expecting to pay well over $250 to have my blinds repaired. When I spoke to Michael the owner, he informed me not only was my repair under warranty but I could have them back the SAME DAY!!!!!! After I picked up my blinds I understood why he has been in business as long as he has. These guys get it !!!!!
February 12th, 2013
Wonderful experience start to finish
Called instant verticals to replace my old window shades. Chrissy was wonderful on the phone, setting up a shop at home visit promptly. Ira the salesman showed up to my home with wonderful sample books and samples products. We decided on pleated shades with custom cornices. Ira helped me find just the right color combinations. The installer Steve did a top rate job hanging everything. He even vacuumed up after his work. I will recomend instant verticals to all my friends and family.
February 7th, 2013
I was converting my dining room into a den and was going with a nautical/coastal theme. Christine was very pleasant to work with. She immediately knew what I wanted and also knew that I wanted perfect. She took her time and was able to come up with a shade material that would compliment my room. It was white roman shade and we added navy banding. Christine was very professional and did not presure me and always showed sincere interest and always follwed through during the entire process. On the day I went in to pick them up she was not there but called and asked if I was satisfied and was bumbed out she did not get to see the finished product and asked if I could send pictures which I gladly did. I would definitely buy there again.
February 6th, 2013
A pleasure from begining to end.
Hi John ,
My husband and I where shopping for shutters for our living room and dining room. We went into the show room and were very happy with the selections. The sales people where very helpful. John our salesman came to the house and it was a pleasure to deal with.
Huntington Station, NY
January 30th, 2013
Motorized Hunter Douglas Arch
Hi John ,
The shade is working great and doing just what i was hoping! The remote is so nice to have rather than trying to reach over the desk to open it up. I'm so glad we found you online and everything worked out ! Attached is a short video...it's a little dark but if you would like a better one,I can send onewith better lighting. As you can hear in the video , my pug did not know what the noise was so she barked a little. Thank you for your time and professionalism, it was very nice working with you.
January 27th, 2013
We just did a large construction project and dealt with a lot of people throughout the job. Instant Verticals was the best company we dealt with! They are very professional, knowledgeable about their products, and a pleasure to work with. They were there when they said they would be, helped me select the best product that was right for each room and understanding of our budget. The installation was very well done too which is the most important. We also had a mail in rebate for one of the products. They provided a stamped envelope, with the address label where to send it as well as the form I had to fill out was highlighted what I should fill out. I've never seen such attention to details that make the overall experience awesome. I will definitely use them again and recommend them to my family and friends.
January 20th, 2013
I just had my vertical blinds installed. After having so much work done in our house after the hurricane, it was one of the most stress free things that I have had done. We will be using them again for my bedrooms. Quick & easy. Love them!
January 11th, 2013
Broken Hunter Douglas motor fixed
I recently attempted to fix the motor on my Hunter Douglas vertical shade. The unit is ten years old and hadn\'t worked in three years. I called Hunter Douglas and they directed me to the rep who was nearest to my house. That rep examined my unit and said he needed to send it to the home office. I got a call five days later from the rep stating that Hunter Douglas examined the unit and they COULD NOT fix it. They said a new shade with motor would cost $750. I then found Instant Verticals on Google, called them, and they suggested I bring it in so they could take a look at it. They were able to fix my They will definitely be my first call for any future window treatment business as well.
Cold Spring Harbor, NY
We had purchased Silhouette shades from Instant Verticals 10 years ago and we\'re thrilled with their service and quality. The staff was very professional and treated us like family. Unfortunately, we experienced an oil burner back puff and our shades were in desperate need of a cleaning. When we found out Instant Verticals had their blind cleaning service, we immediately called them up and within 3 days our shades were as good as new. We would highly recommend this company for both window treatments and blind cleaning.
Cold Spring Harbor, NY
WE ARE THRILLED WITH INSTANT VERTICALS!
Having to replace our 25-year-old aluminum vertical blinds, the big outlets (Home Depot, Lowes) could not help. An internet-search brought me to Instant Verticals, and it was an excellent find. Chris, a lovely lady who answered my cold call, helped determine, with my photos and her samples, that we could do business. Ira, the knowledgeable, patient, and not-pushy salesman, came to my home to discuss options. Together we decided to order a new unit (track + slats) as it was more cost-effective than repair. The blinds were ready earlier than promised, and Mike then provided a smooth installation.....he was kind, professional and neat, with great attention to detail (he even pushed the couch back into its original carpet-holes!) An owner of the company, he is proud of his service and aims for customer satisfaction......he even changed my 3 heavy storm windows for screens! Definitely an affordable and positive experience from start to finish.
Jamaica Estates, NY
I Love My New Blinds
I went to their showroom in Farmindale and it was certainly worth going. It was big and showed every kind of blind there is. I was also impressed with the salesgirl and how we were treated.
After visiting several other smaller shops, we found the right place. It was refreshing to talk to someone that was knowledgable about the products and not pushy about trying to just sell you something. We set up a shop at home and the rep that came was also very good. Then they installed the blinds in the time frame that was promised. I really couldn't have asked for a better experience, and the best part was that there prices wer a little better than the other places we shopped.
Best Vertical Blinds Company on Long Island
I ordered vertical blinds from the showroom and picked them up the same day! The salesperson was very helpful and really knew what he was talking about. After going to several other places I found their prices to be better and the quality of service was excellent. Getting blinds in the same day was great. I could not ask for better service.
Instant Verticals Inc is Recommended
Used the Farmindale location for purchasing verticals. Very professional staff who take their time to help you chose what's best for your windows. Appreciated their great ideas and colors. Also appreciated that they came to the house and saw exactly what I was looking for.
I was very pleased with them from start to finish. The company was very detailed on the subject. The quality was excellent and the installation was done right the first time.
Happy repeat customer
Although I am not 100% sure where or how we got ahold of Instant Verticals I am fortunate that we were able to hire such a great company. They have done work in just about every room in our house and many different styles, each with their own individual flavor. We are currently waiting on a drapery order and will continue to use them in the future. Our neighbors are doing some work to their home and we were quick to recommend Instant Veritcals. Mike is one of the easiest individuals to use for any job.
They run a tight ship
I have been using Instant Verticals for about twelve years now and cannot say enough positive things about the entire team, especially Mike. They have installed wood and fabric cornices, as well as wood blinds and vinyl verticals. The work is impeccable as Mike is meticulous, skilled and extremely courteous. Mike really cared about my home and the finished product. I have recommended Instant Verticals to many friends and think they are top notch!
One full day all it took
Mike installed blinds for the entire first floor of our building. A 7500 sq foot area in an office building with numerous windows took him only one day. He was very detail oriented and handled the inhabitants of each office with extreme politeness. Mike responded quickly to our needs.
From start to finish, Instant Verticals is top notch. You can easily spend two hours in the showroom alone. They carry styles and brands not found in Home Dept or Lowes and you cannot beat the help you get there. I have moved three times and used them each time. They know me by name at this point. The work is clean and precise each time and their expert opinion is very much appreciated. Their appointments are always kept as well. They even made a trip to Queens for business at my mother's.
Long Time Customer
We have been customers of Mike since before he had the store eleven years ago. He has serviced two of my homes and often time does small repairs on the cuff. I never need to go anywhere else. From Roman shades to silouttes there is never an issue and it always looks beautiful. His work never lacks quality and he always checks materials prior to bringing them to the job to minimize any unnecessary breaks. He is what every businessman should be!
All reviews are verified as real local customers.
- COMPANY NAME: Instant Verticals
- WEBSITE: www.instantverticals.com
- PHONE: 631-501-0001
- STATUS: VALID
- TOTAL LOCAL REVIEWS: 25
- ADDRESS: Instant Verticals
330 Route 110
Farmingdale, N.Y. 11735
- Real local customer reivews
- Transparency and reliability
- Outstanding quality and service
- 25 local reviews
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